Privacy

Welcome to WiCKiLA! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://wickila.com or interact with us through our contact form or other means. We are committed to complying with all applicable privacy laws, including the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA) in the USA, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and the UK GDPR and Data Protection Act 2018 in the United Kingdom.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, and shipping/billing address.
Payment information (processed securely by our payment gateway).
Account credentials (if you create an account with us).

Non-Personal Information

Browser type, IP address, device information, and operating system.
Cookies and tracking technologies (see Section 5 for details).
Website usage data, such as pages visited and time spent on the site.

Information from Third Parties

We may receive information from third-party services, such as payment processors or analytics providers.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders, inquiries, or account.
To improve our website, products, and services.
To send promotional emails (only with your consent, where required by law).
To comply with legal obligations and protect our rights.

3. Legal Basis for Processing (GDPR and UK GDPR)

If you are located in the European Union (EU) or the United Kingdom (UK), we process your personal information based on the following legal grounds:

Consent: When you opt-in to receive marketing communications.
Contractual Necessity: To fulfill orders and provide services.
Legal Obligation: To comply with applicable laws.
Legitimate Interests: To improve our website and prevent fraud.

4. Sharing Your Information

We may share your information with:

Service Providers: Payment processors, shipping carriers, and IT support.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.
Analyze website traffic and usage.
Deliver targeted advertisements (with your consent, where required).

You can manage your cookie preferences through your browser settings or our cookie consent banner.

6. Your Rights

Depending on your location, you may have the following rights:

GDPR and UK GDPR

Access, correct, or delete your personal information.
Restrict or object to the processing of your data.
Data portability.
Withdraw consent at any time.

CCPA (California)

Request disclosure of personal information collected.
Opt-out of the sale of personal information (we do not sell your data).
Request deletion of personal information.

PIPEDA (Canada)

Access and correct your personal information.
Withdraw consent for data processing.

To exercise your rights, please contact us using the contact form at https://wickila.com/contact.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. International Data Transfers

If you are located outside the USA, your information may be transferred to and processed in the USA or other countries. We ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses (SCCs) for GDPR compliance.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us via our contact form at https://wickila.com/contact.

WiCKiLA
Website: https://wickila.com
Contact Form: https://wickila.com/contact